Comments on: Was Auctiva hacked? Blocked by Google & Firefox for malicious software, suspicious content, and malware http://thewhineseller.com/2009/02/was-auctiva-hacked-blocked-by-google-firefox-for-malicious-software-suspicious-content-and-malware/ For eBay, Amazon or similar sellers, work-from-home entrepreneurs, self-published authors or anyone looking for advice on how to successfully market, network or sell online, author & PowerSeller Hillary DePiano shares her experiences in e-commerce with only minor whining & complaining. Thu, 11 Mar 2010 15:25:59 -0700 http://wordpress.org/?v=2.9.1 hourly 1 By: AuctionInsights » Auctiva and Procrastination http://thewhineseller.com/2009/02/was-auctiva-hacked-blocked-by-google-firefox-for-malicious-software-suspicious-content-and-malware/comment-page-1/#comment-522 AuctionInsights » Auctiva and Procrastination Mon, 23 Feb 2009 18:38:03 +0000 http://thewhineseller.com/2009/02/was-auctiva-hacked-malicious-software-suspicious-content-blocked-malware/#comment-522 [...] the weekend, some of Auctiva’s servers were infected with a Trojan Horse virus and was apparently infecting users computers with [...] [...] the weekend, some of Auctiva’s servers were infected with a Trojan Horse virus and was apparently infecting users computers with [...]

]]> By: sellerwise.net http://thewhineseller.com/2009/02/was-auctiva-hacked-blocked-by-google-firefox-for-malicious-software-suspicious-content-and-malware/comment-page-1/#comment-519 sellerwise.net Mon, 23 Feb 2009 10:02:15 +0000 http://thewhineseller.com/2009/02/was-auctiva-hacked-malicious-software-suspicious-content-blocked-malware/#comment-519 fyi www.sellerwise.net is now up and going and provide a similar service to sellathon. there is a trial available as an alternative to the auctiva code (which contains the links that are flagged by google) fyi http://www.sellerwise.net is now up and going and provide a similar service to sellathon. there is a trial available as an alternative to the auctiva code (which contains the links that are flagged by google)

]]> By: Hillary http://thewhineseller.com/2009/02/was-auctiva-hacked-blocked-by-google-firefox-for-malicious-software-suspicious-content-and-malware/comment-page-1/#comment-510 Hillary Mon, 23 Feb 2009 03:03:22 +0000 http://thewhineseller.com/2009/02/was-auctiva-hacked-malicious-software-suspicious-content-blocked-malware/#comment-510 Thanks to everyone for their input on this issue. I'm glad Auctiva seems to be aware of it though it makes me feel very strange that Auctiva is staying quiet about what the issue is and recommending bypassing the safety measures. That makes me really uncomfortable as a user and I think they better explain soon or risk using a ton of user confidence. As for anyone with a eBay listing to pay for, I will post some work-around suggestions in a moment. Thanks to everyone for their input on this issue. I’m glad Auctiva seems to be aware of it though it makes me feel very strange that Auctiva is staying quiet about what the issue is and recommending bypassing the safety measures. That makes me really uncomfortable as a user and I think they better explain soon or risk using a ton of user confidence.

As for anyone with a eBay listing to pay for, I will post some work-around suggestions in a moment.

]]> By: curlymo82 http://thewhineseller.com/2009/02/was-auctiva-hacked-blocked-by-google-firefox-for-malicious-software-suspicious-content-and-malware/comment-page-1/#comment-509 curlymo82 Mon, 23 Feb 2009 02:01:09 +0000 http://thewhineseller.com/2009/02/was-auctiva-hacked-malicious-software-suspicious-content-blocked-malware/#comment-509 I won an auction tonight and went to pay for my item and encountered all of this. What are good next steps to pay for my items. I did message the seller who I'm waiting to hear back from. I really want what I won. Is there a way that the seller can skirt around Auctiva and still charge through paypal and ebay? I won an auction tonight and went to pay for my item and encountered all of this. What are good next steps to pay for my items. I did message the seller who I’m waiting to hear back from. I really want what I won. Is there a way that the seller can skirt around Auctiva and still charge through paypal and ebay?

]]> By: JLR http://thewhineseller.com/2009/02/was-auctiva-hacked-blocked-by-google-firefox-for-malicious-software-suspicious-content-and-malware/comment-page-1/#comment-505 JLR Sun, 22 Feb 2009 20:19:42 +0000 http://thewhineseller.com/2009/02/was-auctiva-hacked-malicious-software-suspicious-content-blocked-malware/#comment-505 I was foolish enough to launch IE7 and get to the auctiva website... IE7 crashed on the loading of auctiva.com. Since then I've been plagued by unknown processes and popups. This is the very first time I've been infected by malware and to think I didn't even click on anything... I was foolish enough to launch IE7 and get to the auctiva website… IE7 crashed on the loading of auctiva.com. Since then I’ve been plagued by unknown processes and popups. This is the very first time I’ve been infected by malware and to think I didn’t even click on anything…

]]> By: John (ColderICE) http://thewhineseller.com/2009/02/was-auctiva-hacked-blocked-by-google-firefox-for-malicious-software-suspicious-content-and-malware/comment-page-1/#comment-504 John (ColderICE) Sun, 22 Feb 2009 19:39:34 +0000 http://thewhineseller.com/2009/02/was-auctiva-hacked-malicious-software-suspicious-content-blocked-malware/#comment-504 You are RIGHT on POINT, this is very serious for many of us. I am watching Auctiva with you over at http://3rdPOBlogs.com/ColderICE You are RIGHT on POINT, this is very serious for many of us. I am watching Auctiva with you over at http://3rdPOBlogs.com/ColderICE

]]> By: Reece http://thewhineseller.com/2009/02/was-auctiva-hacked-blocked-by-google-firefox-for-malicious-software-suspicious-content-and-malware/comment-page-1/#comment-500 Reece Sun, 22 Feb 2009 09:16:43 +0000 http://thewhineseller.com/2009/02/was-auctiva-hacked-malicious-software-suspicious-content-blocked-malware/#comment-500 Auctiva Mike D. Auctiva Support Elite Posted February 21, 2009 09:51 AM Hi Community, As many of you may have already noticed, we are receiving more reports that some users are receiving warnings from their antivirus software stating the Auctiva website may be a malicious site. Our engineering team is in the process of working on this problem and we will get it resolved as soon as possible. The Auctiva website may be slower than usual as a result of the emergency work we are doing. I will post further updates on this situation to the following thread as additional information becomes available. Thanks for understanding. -Mike This message has been edited. Last edited by: Auctiva Mike D., February 21, 2009 10:07 AM Posts: 4596 | Registered: October 28, 2005 Edit or Delete MessageReport This Post Auctiva Mike D. Auctiva Support Elite Posted February 21, 2009 01:53 PM Hide Post Hi Community, Update - I just heard from our IT team and am pleased to report that users should not longer receive warnings from their antivirus software while on the Auctiva website. However, the site is still running on fewer servers than normal so it may be slower then usual for a little while longer. We are working on getting some additional servers configured and we'll be adding those back to the rotation as soon as they are ready. As those are added back throughout the rest of the day, we expect the speed of the site to continue to improve. I will post further updates on this situation to this thread as additional information becomes available. Thanks again for bearing with us. -Mike Posts: 4596 | Registered: October 28, 2005 Edit or Delete MessageReport This Post Ignored post by Auctiva Mike D. posted February 21, 2009 01:53 PM Show Post Auctiva Mike D. Auctiva Support Elite Posted February 21, 2009 03:05 PM Hide Post Hi Community, Update - If you are using the Firefox browser and are unable to use your account because you are receiving a warning stating the Auctiva is an "attack site", you should be able to workaround it by selecting "Options" from the "Tools" menu and disabling the "tell me if the site I’m visiting is a suspected attack site" setting under the "Security" tab. We have removed what was causing that warning to be displayed from our systems but that warning is still showing up because we need to be rescanned by Google, which we are going to do as soon as we finish up the work we're doing. If you have any questions, please feel free to contact our customer support team using the web form on the following page of our site: http://www.auctiva.com/help/requesthelp.aspx. I'll post further updates to this thread as additional information becomes available. -Mike Posts: 4596 | Registered: October 28, 2005 Hope this helps Auctiva Mike D.
Auctiva Support
Elite

Posted February 21, 2009 09:51 AM
Hi Community,

As many of you may have already noticed, we are receiving more reports that some users are receiving warnings from their antivirus software stating the Auctiva website may be a malicious site. Our engineering team is in the process of working on this problem and we will get it resolved as soon as possible. The Auctiva website may be slower than usual as a result of the emergency work we are doing.

I will post further updates on this situation to the following thread as additional information becomes available. Thanks for understanding.

-Mike

This message has been edited. Last edited by: Auctiva Mike D., February 21, 2009 10:07 AM

Posts: 4596 | Registered: October 28, 2005 Edit or Delete MessageReport This Post
Auctiva Mike D.
Auctiva Support
Elite

Posted February 21, 2009 01:53 PM Hide Post
Hi Community,

Update – I just heard from our IT team and am pleased to report that users should not longer receive warnings from their antivirus software while on the Auctiva website. However, the site is still running on fewer servers than normal so it may be slower then usual for a little while longer.

We are working on getting some additional servers configured and we’ll be adding those back to the rotation as soon as they are ready. As those are added back throughout the rest of the day, we expect the speed of the site to continue to improve.

I will post further updates on this situation to this thread as additional information becomes available. Thanks again for bearing with us.

-Mike

Posts: 4596 | Registered: October 28, 2005 Edit or Delete MessageReport This Post
Ignored post by Auctiva Mike D. posted February 21, 2009 01:53 PM Show Post
Auctiva Mike D.
Auctiva Support
Elite

Posted February 21, 2009 03:05 PM Hide Post
Hi Community,

Update – If you are using the Firefox browser and are unable to use your account because you are receiving a warning stating the Auctiva is an “attack site”, you should be able to workaround it by selecting “Options” from the “Tools” menu and disabling the “tell me if the site I’m visiting is a suspected attack site” setting under the “Security” tab.

We have removed what was causing that warning to be displayed from our systems but that warning is still showing up because we need to be rescanned by Google, which we are going to do as soon as we finish up the work we’re doing.

If you have any questions, please feel free to contact our customer support team using the web form on the following page of our site: http://www.auctiva.com/help/requesthelp.aspx. I’ll post further updates to this thread as additional information becomes available.

-Mike

Posts: 4596 | Registered: October 28, 2005

Hope this helps

]]> By: Reece http://thewhineseller.com/2009/02/was-auctiva-hacked-blocked-by-google-firefox-for-malicious-software-suspicious-content-and-malware/comment-page-1/#comment-499 Reece Sun, 22 Feb 2009 09:14:59 +0000 http://thewhineseller.com/2009/02/was-auctiva-hacked-malicious-software-suspicious-content-blocked-malware/#comment-499 On Auctiva message boards it said this: Auctiva Mike D. Auctiva Support Elite Posted February 21, 2009 09:51 AM Hi Community, As many of you may have already noticed, we are receiving more reports that some users are receiving warnings from their antivirus software stating the Auctiva website may be a malicious site. Our engineering team is in the process of working on this problem and we will get it resolved as soon as possible. The Auctiva website may be slower than usual as a result of the emergency work we are doing. I will post further updates on this situation to the following thread as additional information becomes available. Thanks for understanding. -Mike This message has been edited. Last edited by: Auctiva Mike D., February 21, 2009 10:07 AM Posts: 4596 | Registered: October 28, 2005 Edit or Delete MessageReport This Post Auctiva Mike D. Auctiva Support Elite Posted February 21, 2009 01:53 PM Hide Post Hi Community, Update - I just heard from our IT team and am pleased to report that users should not longer receive warnings from their antivirus software while on the Auctiva website. However, the site is still running on fewer servers than normal so it may be slower then usual for a little while longer. We are working on getting some additional servers configured and we'll be adding those back to the rotation as soon as they are ready. As those are added back throughout the rest of the day, we expect the speed of the site to continue to improve. I will post further updates on this situation to this thread as additional information becomes available. Thanks again for bearing with us. -Mike Posts: 4596 | Registered: October 28, 2005 Edit or Delete MessageReport This Post Ignored post by Auctiva Mike D. posted February 21, 2009 01:53 PM Show Post Auctiva Mike D. Auctiva Support Elite Posted February 21, 2009 03:05 PM Hide Post Hi Community, Update - If you are using the Firefox browser and are unable to use your account because you are receiving a warning stating the Auctiva is an "attack site", you should be able to workaround it by selecting "Options" from the "Tools" menu and disabling the "tell me if the site I’m visiting is a suspected attack site" setting under the "Security" tab. We have removed what was causing that warning to be displayed from our systems but that warning is still showing up because we need to be rescanned by Google, which we are going to do as soon as we finish up the work we're doing. If you have any questions, please feel free to contact our customer support team using the web form on the following page of our site: http://www.auctiva.com/help/requesthelp.aspx. I'll post further updates to this thread as additional information becomes available. -Mike Posts: 4596 | Registered: October 28, 2005 Hope this helps On Auctiva message boards it said this:
Auctiva Mike D.
Auctiva Support
Elite

Posted February 21, 2009 09:51 AM
Hi Community,

As many of you may have already noticed, we are receiving more reports that some users are receiving warnings from their antivirus software stating the Auctiva website may be a malicious site. Our engineering team is in the process of working on this problem and we will get it resolved as soon as possible. The Auctiva website may be slower than usual as a result of the emergency work we are doing.

I will post further updates on this situation to the following thread as additional information becomes available. Thanks for understanding.

-Mike

This message has been edited. Last edited by: Auctiva Mike D., February 21, 2009 10:07 AM

Posts: 4596 | Registered: October 28, 2005 Edit or Delete MessageReport This Post
Auctiva Mike D.
Auctiva Support
Elite

Posted February 21, 2009 01:53 PM Hide Post
Hi Community,

Update – I just heard from our IT team and am pleased to report that users should not longer receive warnings from their antivirus software while on the Auctiva website. However, the site is still running on fewer servers than normal so it may be slower then usual for a little while longer.

We are working on getting some additional servers configured and we’ll be adding those back to the rotation as soon as they are ready. As those are added back throughout the rest of the day, we expect the speed of the site to continue to improve.

I will post further updates on this situation to this thread as additional information becomes available. Thanks again for bearing with us.

-Mike

Posts: 4596 | Registered: October 28, 2005 Edit or Delete MessageReport This Post
Ignored post by Auctiva Mike D. posted February 21, 2009 01:53 PM Show Post
Auctiva Mike D.
Auctiva Support
Elite

Posted February 21, 2009 03:05 PM Hide Post
Hi Community,

Update – If you are using the Firefox browser and are unable to use your account because you are receiving a warning stating the Auctiva is an “attack site”, you should be able to workaround it by selecting “Options” from the “Tools” menu and disabling the “tell me if the site I’m visiting is a suspected attack site” setting under the “Security” tab.

We have removed what was causing that warning to be displayed from our systems but that warning is still showing up because we need to be rescanned by Google, which we are going to do as soon as we finish up the work we’re doing.

If you have any questions, please feel free to contact our customer support team using the web form on the following page of our site: http://www.auctiva.com/help/requesthelp.aspx. I’ll post further updates to this thread as additional information becomes available.

-Mike

Posts: 4596 | Registered: October 28, 2005

Hope this helps

]]> By: Emma Browne http://thewhineseller.com/2009/02/was-auctiva-hacked-blocked-by-google-firefox-for-malicious-software-suspicious-content-and-malware/comment-page-1/#comment-498 Emma Browne Sun, 22 Feb 2009 07:04:09 +0000 http://thewhineseller.com/2009/02/was-auctiva-hacked-malicious-software-suspicious-content-blocked-malware/#comment-498 Having the same problem. This is also detrimental to our eBay listings - not a great look when potential buyers click on links to view supersized images and get the warning page! If Google have made a mistake they may be up for a class action on this one; a lot of reputations, other than Auctiva's, may be impacted. Having the same problem. This is also detrimental to our eBay listings – not a great look when potential buyers click on links to view supersized images and get the warning page!
If Google have made a mistake they may be up for a class action on this one; a lot of reputations, other than Auctiva’s, may be impacted.

]]> By: Robert http://thewhineseller.com/2009/02/was-auctiva-hacked-blocked-by-google-firefox-for-malicious-software-suspicious-content-and-malware/comment-page-1/#comment-497 Robert Sun, 22 Feb 2009 06:04:15 +0000 http://thewhineseller.com/2009/02/was-auctiva-hacked-malicious-software-suspicious-content-blocked-malware/#comment-497 I have had all of the above, plus I can't get to my eBay listings using Firefox or Chrome. I clicked on through the warnings when trying to access my auctions (with images hosted by Auctiva) on eBay and my computer shut down! I restarted and was fine with explorer. Ultra strange... Robert I have had all of the above, plus I can’t get to my eBay listings using Firefox or Chrome. I clicked on through the warnings when trying to access my auctions (with images hosted by Auctiva) on eBay and my computer shut down! I restarted and was fine with explorer. Ultra strange…

Robert

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