If you’ve been using SumAll to import your eBay data or utilizing any of their other free services, login and download your data now before it’s all gone! SumAll is moving to a paid-only service focused on social networking starting March first and everyone who doesn’t upgrade before that point’s data will be disappearing at that time. In their words… Dear Friends, For years we’ve delivered data to hundreds of thousands of users for free. We’ve sent you email digests, thank you tweets to your followers, and provided analytics through our app. However, the cost of maintaining this service...Read More
Author: Hillary DePiano
No one likes getting bad feedback, especially the annoying kind. From buyers with unrealistic expectations or complaints that are just plain wrong from the ones who clearly don’t understand how the feedback process works in the first place, it’s incredibly frustrating no matter what platform you sell on. But it’s a mistake to dismiss negative feedback because you can learn a lot from it and use it to better your business. I delved into this topic at greater length in an article I wrote for eComEngine last week: There’s no business cliche more overused (and misunderstood) than “the customer...Read More
Posted by Hillary DePiano | Feb 17, 2016 | Customer Service & Bettering your Business, Sell Their Stuff: eBay Trading Assistants and Selling Assistance, Timeless, Tips, Tricks and Insider Advantages | 0 |
This is post 41 of 45 in the series “Sell Their Stuff” Does your SA business need a phone number? You aren’t required to have one. You can also just use your existing home or cell phone number. That said, there are a lot of advantages to getting a designated phone line for your SA business. Many of the details of your business and domain registration will be public record, and nearly all require a phone number. Wouldn’t you prefer to have the designated business line be the one that’s public and not your personal cell or home phone?...Read More
Posted by Hillary DePiano | Feb 10, 2016 | Customer Service & Bettering your Business, eBay, Etsy and other Marketplace Selling, Sell Their Stuff: eBay Trading Assistants and Selling Assistance, Timeless, Tips, Tricks and Insider Advantages | 0 |
This is post 40 of 45 in the series “Sell Their Stuff” Now that sites like eBay limit buyers from paying via checks and money orders, it’s tempting to forget snail mail, but regular postal mail still plays a part in any business. Not only will your business need to establish an official address for correspondence, forms and other paperwork, you’ll also still be accepting returns and exchanges through the physical mail. While the rest of the world increasingly goes digital, the government on both the national and state level is still maddeningly attached to paper and has been...Read More
Posted by Hillary DePiano | Feb 5, 2016 | Customer Service & Bettering your Business, Sell Their Stuff: eBay Trading Assistants and Selling Assistance, Timeless | 0 |
This is post 39 of 45 in the series “Sell Their Stuff” Features and Upgrades Everything in this next section is optional. You can run a successful SA business without adding a single feature above a basic selling service, but what will really define your service and set it apart are the features you offer and the ways you upgrade your service above the bare minimum. While you’ll likely come up with your own ways to make your service your own, this section will get you started with proven selling points to draw customers to your service. Good Customer...Read More
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- Plot twist! I’m *not* closing my eBay store.
- Selling… out! Transitioning from PowerSeller to casual seller.
- Some candid talk on running a blog, profiting from your work & rethinking how you earn
- eBay Spring Seller update: Mobile optimization, Store Subscription cost increases and more
- Expand the reach of your Selling Assistant service by letting clients ship their items to you
- How to change the payment method for eBay shipping labels to a credit card or PayPal balance
- The Advantages and Disadvantages of Selling on eBay today
- USPS adds much needed features to their PO Box service: Email/Text mail notifications, street addressing, signature on file
- How to tag a profile, page or group on Facebook
- It ships fast! It ships free! It... hurts my eBay Top Rated Seller status?