Comments for The Whine Seller http://thewhineseller.com Author Hillary DePiano shares her decade of internet experience, helping buyers and sellers both to make the most out of e-commerce and online shopping with tips, advice, articles and editiorials about eBay, Amazon, Lulu, Cafepress, and more. With only minor whining and complaining. Mon, 05 Jan 2009 13:13:26 +0000 http://wordpress.org/?v=2.7 hourly 1 Comment on I hate to admit it, but I think eBay’s Detailed Seller Ratings (DSR) might be a good thing by Hillary http://thewhineseller.com/2008/12/i-hate-to-admit-it-but-i-think-i-ebays-detailed-seller-ratings-dsr-might-be-a-good-thing/comment-page-1/#comment-354 Hillary Sat, 03 Jan 2009 16:48:01 +0000 http://thewhineseller.com/2008/12/i-hate-to-admit-it-but-i-think-i-ebays-detailed-seller-ratings-dsr-might-be-a-good-thing/#comment-354 I am happy to post this, Vivian! It's hilarious! :-) I am happy to post this, Vivian! It’s hilarious! :-)

]]> Comment on I hate to admit it, but I think eBay’s Detailed Seller Ratings (DSR) might be a good thing by Vivian http://thewhineseller.com/2008/12/i-hate-to-admit-it-but-i-think-i-ebays-detailed-seller-ratings-dsr-might-be-a-good-thing/comment-page-1/#comment-353 Vivian Sat, 03 Jan 2009 05:55:31 +0000 http://thewhineseller.com/2008/12/i-hate-to-admit-it-but-i-think-i-ebays-detailed-seller-ratings-dsr-might-be-a-good-thing/#comment-353 I think it is very audacious of you to presume that the sellers who could not keep up the dsr deserved the poor ratings. Shame on you. Obviously you are very naive of human nature, that some people will leave dishonest responses and that even a less than perfect rating from "honest" buyers can have an overly negative impact on good sellers, and I stress overly. Maybe if you accidentally get bowled over in a crowd and stomped on, and get to experience as you are racked with horrible pain from the tromping of many careless shoes stepping on you, what it is to hear the indifferent remarks of the people walking away from your crumpled body, while they coldly remark,"Good riddance, probably deserved to be tromped on anyways!" Only then you might have an inkling what it feels like to be the brunt of callous undeserving indifference as you just exhibited in your post over the undeserving fate of many sellers to the flawed DSR rating system. I doubt you will be brave enough to post this, if so, you aren't that hopeless. I think it is very audacious of you to presume that the sellers who could not keep up the dsr deserved the poor ratings. Shame on you. Obviously you are very naive of human nature, that some people will leave dishonest responses and that even a less than perfect rating from “honest” buyers can have an overly negative impact on good sellers, and I stress overly.

Maybe if you accidentally get bowled over in a crowd and stomped on, and get to experience as you are racked with horrible pain from the tromping of many careless shoes stepping on you, what it is to hear the indifferent remarks of the people walking away from your crumpled body, while they coldly remark,”Good riddance, probably deserved to be tromped on anyways!”

Only then you might have an inkling what it feels like to be the brunt of callous undeserving indifference as you just exhibited in your post over the undeserving fate of many sellers to the flawed DSR rating system. I doubt you will be brave enough to post this, if so, you aren’t that hopeless.

]]> Comment on Using PayPal Gift Certificates with your website, eBay, Bonanzle, Etsy, webstore, blog etc by Phil http://thewhineseller.com/2008/11/using-paypal-gift-certificates-with-your-website-ebay-bonanzle-etsy-webstore-blog-etc/comment-page-1/#comment-348 Phil Fri, 26 Dec 2008 19:09:57 +0000 http://thewhineseller.com/2008/11/using-paypal-gift-certificates-with-your-website-ebay-bonanzle-etsy-webstore-blog-etc/#comment-348 What Paypal doesn't explain clearly is that the seller cannot access the funds until the buyer redeems the GC on-line. Only online and not in person. They charge the buyer and show the funds as pending but not available. Paypal holds both the buyer and seller hostage for six months. It also FORCES the seller to place paypal button on their own website so the GC's can be redeemed. Six months, "there ought to be a law against that" Does anyone have some money that they can let me hold for six months? Interest free of course, just like paypal. What Paypal doesn’t explain clearly is that the seller cannot access the funds until the buyer redeems the GC on-line. Only online and not in person. They charge the buyer and show the funds as pending but not available. Paypal holds both the buyer and seller hostage for six months. It also FORCES the seller to place paypal button on their own website so the GC’s can be redeemed. Six months, “there ought to be a law against that”
Does anyone have some money that they can let me hold for six months? Interest free of course, just like paypal.

]]> Comment on Bonanzle offers new Plus and Premier Paid Membership tiers by Veronica Oko http://thewhineseller.com/2008/10/bonanzle-offers-new-plus-and-premier-paid-membership-tiers/comment-page-1/#comment-335 Veronica Oko Mon, 22 Dec 2008 04:24:29 +0000 http://thewhineseller.com/2008/10/bonanzle-offers-new-plus-and-premier-paid-membership-tiers/#comment-335 What more to say that my fellow Bonanzlers haven't said. I love it and I'm staying. I just ask that you come and visit with us; take a look at all the great things for sale, no waiting for an item. A lot of "best offers" and even if it's not listed as so, I've found a lot of the sellers are willing to negotiate on "reasonable offers" so with that being said. Please come in and pay us a visit. What more to say that my fellow Bonanzlers haven’t said.

I love it and I’m staying. I just ask that you come and visit with us; take a look at all the great things for sale, no waiting for an item. A lot of “best offers” and even if it’s not listed as so, I’ve found a lot of the sellers are willing to negotiate on “reasonable offers” so with that being said. Please come in and pay us a visit.

]]> Comment on Bonanzle offers new Plus and Premier Paid Membership tiers by bridget http://thewhineseller.com/2008/10/bonanzle-offers-new-plus-and-premier-paid-membership-tiers/comment-page-1/#comment-334 bridget Mon, 22 Dec 2008 01:14:31 +0000 http://thewhineseller.com/2008/10/bonanzle-offers-new-plus-and-premier-paid-membership-tiers/#comment-334 I am so excited about Bonanzle and how wonderful it is that I forgot to even mention the best fee's around. No listing fees at all and very little final value fees. See that's just it... that should be the biggie but there are so many other wonderful things about it that that blends in with the rest. :) I am so excited about Bonanzle and how wonderful it is that I forgot to even mention the best fee’s around. No listing fees at all and very little final value fees.

See that’s just it… that should be the biggie but there are so many other wonderful things about it that that blends in with the rest. :)

]]> Comment on Bonanzle offers new Plus and Premier Paid Membership tiers by bridget grassick http://thewhineseller.com/2008/10/bonanzle-offers-new-plus-and-premier-paid-membership-tiers/comment-page-1/#comment-333 bridget grassick Mon, 22 Dec 2008 01:08:17 +0000 http://thewhineseller.com/2008/10/bonanzle-offers-new-plus-and-premier-paid-membership-tiers/#comment-333 I am only with Bonanzle for about 3 weeks now and it is such a REFRESHING place to be. The people are all very nice and more than willing to help and the site is extremely user friendly. The blogs are always full of some fun game, story or just something really neat and fun to get involved in. We are growing at a very rapid speed by both listings as well as new users. I truely believe this to be the next Giant online retail shopping place and am proud to be a part of it. For the first time in 4 years of selling online I look forward to getting on to the site rather than dred what new horrible idea the "other place" would come up with almost daily. The "other place" had drug me down so low and aggravated me to the point that I felt I could have pulled all my hair out. Now I feel my old bright cheerful self starting to resurface. Even my husband has noticed a tremendous change in me for having Bonanzle as an alternative. I love it guys, really. Do yourself a favor and check us out and get on the blogs to see what it is like. It is a world of difference. S.Dragonfly I am only with Bonanzle for about 3 weeks now and it is such a REFRESHING place to be. The people are all very nice and more than willing to help and the site is extremely user friendly.
The blogs are always full of some fun game, story or just something really neat and fun to get involved in.
We are growing at a very rapid speed by both listings as well as new users. I truely believe this to be the next Giant online retail shopping place and am proud to be a part of it.
For the first time in 4 years of selling online I look forward to getting on to the site rather than dred what new horrible idea the “other place” would come up with almost daily.
The “other place” had drug me down so low and aggravated me to the point that I felt I could have pulled all my hair out. Now I feel my old bright cheerful self starting to resurface. Even my husband has noticed a tremendous change in me for having Bonanzle as an alternative.
I love it guys, really. Do yourself a favor and check us out and get on the blogs to see what it is like. It is a world of difference.

S.Dragonfly

]]> Comment on I hate to admit it, but I think eBay’s Detailed Seller Ratings (DSR) might be a good thing by Hillary http://thewhineseller.com/2008/12/i-hate-to-admit-it-but-i-think-i-ebays-detailed-seller-ratings-dsr-might-be-a-good-thing/comment-page-1/#comment-332 Hillary Sun, 21 Dec 2008 19:03:37 +0000 http://thewhineseller.com/2008/12/i-hate-to-admit-it-but-i-think-i-ebays-detailed-seller-ratings-dsr-might-be-a-good-thing/#comment-332 Thanks for your comments, Beth. I really expected to get ripped apart over this post so I am pleasantly surprised that people agree! Either that or everyone who still hates DSRs is too busy to yell at me yet, ;-) Thanks for your comments, Beth. I really expected to get ripped apart over this post so I am pleasantly surprised that people agree! Either that or everyone who still hates DSRs is too busy to yell at me yet, ;-)

]]> Comment on Bonanzle offers new Plus and Premier Paid Membership tiers by Chris Farrington http://thewhineseller.com/2008/10/bonanzle-offers-new-plus-and-premier-paid-membership-tiers/comment-page-1/#comment-331 Chris Farrington Sun, 21 Dec 2008 18:12:56 +0000 http://thewhineseller.com/2008/10/bonanzle-offers-new-plus-and-premier-paid-membership-tiers/#comment-331 I have joined Bonanzle 2 weeks ago, and let me tell you this is the easiest site I have ever seen to list your items on, and all the members are so nice & helpful including the man it self. Excellent support from the owner and other sellers. This is truly refreshing coming from the other place. Today we reached our 15.000 membership. and still growing everyday The 24.00 a month membership is well worth it. which is optional, as you do not pay any listing fees and a very low Final value fee for your sold items. Come on over and take a look for your self. we all welcome you. I have joined Bonanzle 2 weeks ago, and let me tell you this is the easiest site I have ever seen to list your items on, and all the members are so nice & helpful including the man it self. Excellent support from the owner and other sellers. This is truly refreshing coming from the other place.
Today we reached our 15.000 membership. and still growing everyday

The 24.00 a month membership is well worth it. which is optional, as you do not pay any listing fees and a very low Final value fee for your sold items.

Come on over and take a look for your self. we all welcome you.

]]> Comment on I hate to admit it, but I think eBay’s Detailed Seller Ratings (DSR) might be a good thing by Beth - www.AuctionWoman.com http://thewhineseller.com/2008/12/i-hate-to-admit-it-but-i-think-i-ebays-detailed-seller-ratings-dsr-might-be-a-good-thing/comment-page-1/#comment-329 Beth - www.AuctionWoman.com Sun, 21 Dec 2008 03:01:30 +0000 http://thewhineseller.com/2008/12/i-hate-to-admit-it-but-i-think-i-ebays-detailed-seller-ratings-dsr-might-be-a-good-thing/#comment-329 Hillary - what a wonderful post! You go girl! Quite honestly, my opinion is that if a seller is providing excellent customer service then that seller has very little to worry about when it comes to DSR ratings. Sellers need to focus on each of the DSR areas and do their best to truly give 5 star service in those areas. - good, honest, detailed descriptions of items. - communicate with the buyer, even reach out them BEFORE there is a problem to see if they have any questions - this is especially helpful when you have a newbie buyer. - ship the items ASAP - there's no reason to wait a week to ship - if there will be a delay, let the buyer know ASAP. - and for God's sake - don't charge $10 shipping for a CD you're selling for 99 cents! Ok, I'm done with my rant. The DSR system isn't perfect - but what on eBay is? LOL. Who knows what new tweaks they'll come up with in incoming months. So just keep on providing excellent customer service! - Beth (The Auction Woman) Hillary - what a wonderful post! You go girl!

Quite honestly, my opinion is that if a seller is providing excellent customer service then that seller has very little to worry about when it comes to DSR ratings.

Sellers need to focus on each of the DSR areas and do their best to truly give 5 star service in those areas.
- good, honest, detailed descriptions of items.
- communicate with the buyer, even reach out them BEFORE there is a problem to see if they have any questions - this is especially helpful when you have a newbie buyer.
- ship the items ASAP - there’s no reason to wait a week to ship - if there will be a delay, let the buyer know ASAP.
- and for God’s sake - don’t charge $10 shipping for a CD you’re selling for 99 cents!

Ok, I’m done with my rant. The DSR system isn’t perfect - but what on eBay is? LOL.
Who knows what new tweaks they’ll come up with in incoming months.

So just keep on providing excellent customer service!
- Beth (The Auction Woman)

]]> Comment on eBay, forget free shipping, let’s try math! by Hillary http://thewhineseller.com/2008/12/ebay-forget-free-shipping-lets-math/comment-page-1/#comment-320 Hillary Fri, 19 Dec 2008 19:47:32 +0000 http://thewhineseller.com/?p=680#comment-320 I actually keep hearing Mario/Sonic isn't that good so I am waiting until its like $20 because I want it, I just don't want it for full price. :-) That's why I used that as my example, I keep watching it! I actually keep hearing Mario/Sonic isn’t that good so I am waiting until its like $20 because I want it, I just don’t want it for full price. :-) That’s why I used that as my example, I keep watching it!

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