There is a big push for big companies to offer more customer support options like Twitter, Facebook and chat. But what about us small businesses? Is email still good enough for us or should we be reaching out to our customers in more ways?
For many years, we used the little HTML section on the header [...]
Let’s talk about Fixed Price GTC (or Fixed Price 30 for you hip kids) and Store Inventory listings, shall we?
Both are no-bidding, set price listings formats.
Both can have Best Offer.
Both can be set to GTC meaning they automatically relist every 30 days until you manually cancel them.
But they aren’t exactly the same. [...]
23Sep09
Some thoughts on eBay policy changes, bulk listing edits & being thrown a frickin’ bone here
I spent an annoying day today trying to make all the edits necessary to be compliant with the new eBay return policy. Now, we have a return policy and have had one for a while but in some of our older listings, this was in the description and wasn’t a part of the listing text. [...]
So let me start off saying that the title of this post is a total lie. I actually joined Twitter on April 1st, 2008 like the April Fool that I am. So at 517 days at this moment, I’ve been a member for more than a year. That said, I was mostly a lurker for [...]
