Today on The Whine Seller, we are a little bitter. Well, messed up by the time change, feeling the starts of a cold and bitter. These things happen. But a few days ago, on March 10th, eBay teased the following: Updates to the unpaid item process; Unpaid Item Assistant available to all sellers soon In [...]
There is a big push for big companies to offer more customer support options like Twitter, Facebook and chat. But what about us small businesses? Is email still good enough for us or should we be reaching out to our customers in more ways? For many years, we used the little HTML section on the [...]

