While many of us eBay store owners were excited with the new eBay fees coming in March 2010 and happily chatted away on Twitter, not everyone was thrilled.
I wanted to share with you this email from a reader who wished to remain anonymous. Sure, I expected non-store owners to feel slighted but, to my [...]
Every now and then, it happens. I complain about eBay on Twitter and I get the inevitable tweet from someone random telling me that they are boycotting either buying, selling or both on eBay. Ditto to some random blog post. I’ll be reading and some person will end their comment with something like, I’m boycotting [...]
My husband and I found a new antique mall this weekend and we were checking it out. Now, most of the time, we go to stores just to say, “Oh, my grandma had one of these!” but the longer I have been in the eBay business, the more these trips turn into “Remember how long [...]
23Sep09
Why your online store needs a return or exchange policy (even if you really don’t want to offer one)
eBay instituted a policy this week that requires all sellers to specify a return policy on every listing. While most stores still leave the decision to have a return policy up to the sellers and don’t require it, no matter where you sell, you should have a return policy.
I used to teach a workshop for [...]
