If you are still reluctant about offering a return policy, you may find this anecdotal evidence interesting. I don’t get a large number of requests for returns but of the requests I do get, less than half ever actually go through. The other half happen in one of three different ways. Way 1 Them: I [...]
11Jan10
Can I return this item? No, I don’t actually want to return it, I just wanted to check if I could
There is an item that, for a long while, we were the only people on eBay selling. Everyone knows that cannot last forever so along came several other sellers who started to sell the very same item. For twice as much. Identical items that we are all getting from the exact same place. Of course, [...]
Look, I don’t like it when a buyer backs out. Obviously, it is a huge pain in the neck, especially with auctions where the timing is usually a big factor in price and I may not get that same price on a relist. Buyers that back out are not my friend. But at some point, [...]