Regular readers know that eBay 3rd Party Provider Auctiva and I have a somewhat sordid history. I was a big fan of their service and used it frequently when they were free and, while I had no problem with them charging for their services (they were really offering almost too much for free) I had [...]
As soon as DSR ratings became important, I made up a package insert that goes out in every single package I send. One side thanks you for your purchase and gives the URL for the store if you want to shop with us again. The second side is a similar message and contains all of [...]
It’s hard for me to get into the gripe party about the new Top-Rated Seller program because we qualified so while I completely understand that some people are totally upset about not qualifying, let’s talk for a moment about the program in general without playing the “but I should totally have qualified because. . . [...]

