It’s hard for me to get into the gripe party about the new Top-Rated Seller program because we qualified so while I completely understand that some people are totally upset about not qualifying, let’s talk for a moment about the program in general without playing the “but I should totally have qualified because. . . [...]
While those of us over here in the trenches were trying to puzzle out if the changes to Google Product Search (which eBay calls Google Base which I thought was two names ago but whatever) was good or bad news, eBay sent down an edict from their ivory tower that reads as follows:
23Sep09
Why your online store needs a return or exchange policy (even if you really don’t want to offer one)
eBay instituted a policy this week that requires all sellers to specify a return policy on every listing. While most stores still leave the decision to have a return policy up to the sellers and don’t require it, no matter where you sell, you should have a return policy.
I used to teach a workshop for [...]
23Sep09
Some thoughts on eBay policy changes, bulk listing edits & being thrown a frickin’ bone here
I spent an annoying day today trying to make all the edits necessary to be compliant with the new eBay return policy. Now, we have a return policy and have had one for a while but in some of our older listings, this was in the description and wasn’t a part of the listing text. [...]
