I am a member of the eBay Bucks reward program and I am a big fan of it as a member and as a seller, because it has, so far, been a win/win way for eBay to encourage people to buy more on eBay without the sellers having to pay a dime extra. I’ve written [...]
As soon as DSR ratings became important, I made up a package insert that goes out in every single package I send. One side thanks you for your purchase and gives the URL for the store if you want to shop with us again. The second side is a similar message and contains all of [...]
Look, I don’t like it when a buyer backs out. Obviously, it is a huge pain in the neck, especially with auctions where the timing is usually a big factor in price and I may not get that same price on a relist. Buyers that back out are not my friend. But at some point, [...]