As soon as DSR ratings became important, I made up a package insert that goes out in every single package I send. One side thanks you for your purchase and gives the URL for the store if you want to shop with us again. The second side is a similar message and contains all of [...]
Collectibles tend to attract a very different sort of person. Most of the time they are simply the sort of off-beat quirky sort of person I love to work with but every now and then, you run into something a little stranger. Last week, I found this postcard in my PO Box. Maybe things like [...]


Look, I don’t like it when a buyer backs out. Obviously, it is a huge pain in the neck, especially with auctions where the timing is usually a big factor in price and I may not get that same price on a relist. Buyers that back out are not my friend. But at some point, [...]