As soon as DSR ratings became important, I made up a package insert that goes out in every single package I send. One side thanks you for your purchase and gives the URL for the store if you want to shop with us again. The second side is a similar message and contains all of [...]
Auctiva sent this email out on the evening of Monday, February 23rd:
Auctiva, one strike, you’re out? As fallout continues from the Auctiva crisis, many sellers are throwing in the towel, deleting their Auctiva accounts and changing their eBay passwords. Is this the right course of action or an over-dramatic knee jerk reaction? While they have badly mishandled this, this is the first time there has been [...]

