I get an email yesterday from a European buyer. The exchange went largely like this: Buyer: I paid today. But make sure you don’t send my package through all that volcanic ash.Me: Do you want me to wait to ship it out until the ash isn’t in the air? I don’t mind doing that. Buyer: [...]
Regular readers know that eBay 3rd Party Provider Auctiva and I have a somewhat sordid history. I was a big fan of their service and used it frequently when they were free and, while I had no problem with them charging for their services (they were really offering almost too much for free) I had [...]
As soon as DSR ratings became important, I made up a package insert that goes out in every single package I send. One side thanks you for your purchase and gives the URL for the store if you want to shop with us again. The second side is a similar message and contains all of [...]
