Browsing the archives for the policy tag

Can I return this item? No, I don’t actually want to return it, I just wanted to check if I could

If you are still reluctant about offering a return policy, you may find this anecdotal evidence interesting.
I don’t get a large number of requests for returns but of the requests I do get, less than half ever actually go through. The other half happen in one of three different ways.
Way 1
Them: I want [...]

Clearing up some misconceptions about Return and Exchange Policies

There’s some confusion about this so I wanted to take a moment to clear this up.
Dictionary.com defines “return” as used as a verb in regards to an object as follows:

re⋅turn
–verb (used with object)

5.
to put, bring, take, give, or send back to the original place, position, etc.: to return a book to a shelf; [...]