There is a big push for big companies to offer more customer support options like Twitter, Facebook and chat. But what about us small businesses? Is email still good enough for us or should we be reaching out to our customers in more ways?
For many years, we used the little HTML section on the header [...]
23Sep09
Why your online store needs a return or exchange policy (even if you really don’t want to offer one)
eBay instituted a policy this week that requires all sellers to specify a return policy on every listing. While most stores still leave the decision to have a return policy up to the sellers and don’t require it, no matter where you sell, you should have a return policy.
I used to teach a workshop for [...]
These are my links for February 4th from 12:18 to 12:18
In an update to the article we posted here, the Consumer Product Safety Commission posted the following small business guidance on 2/10/09:http://cpsc.gov/about/cpsia/smbus/sbguide.pdf
Question 17: Can I sell vintage children’s books and other children’s products that are collectibles? Yes. [...]
