Tips in this vein were going around Twitter a few days ago and as I just sorted through a very annoying voice mail message, I figured this would make a good little quickie post.
If you are calling someone and leaving a message, it’s because you either want them to call you back or you [...]
My husband and I found a new antique mall this weekend and we were checking it out. Now, most of the time, we go to stores just to say, “Oh, my grandma had one of these!” but the longer I have been in the eBay business, the more these trips turn into “Remember how long [...]
Just like the popular bumper sticker says, Bad Feedback Happens. Oh, wait. It’s doesn’t say that? Hmm, well, it should.
Sometimes bad feedback happens to good sellers. But what should you do if you find yourself dinged with bad feedback be it a neutral, a dinged DSR or just an old fashioned negative feedback?
I just [...]
If you run an online business or at least do a portion of your work online, you are likely doing a lot of your communication via email. When email communication goes poorly, it can cost your business and waste a lot of time. Here are a few quick tips to keep your email communication professional [...]
