eBay instituted a policy this week that requires all sellers to specify a return policy on every listing. While most stores still leave the decision to have a return policy up to the sellers and don’t require it, no matter where you sell, you should have a return policy.
I used to teach a workshop for [...]
6Oct08
Unsolved eBay Mysteries: What happened to the new online version of eBay Accounting Assistant?
Earlier today, eBay announced that they were going to slash 1,000 jobs (about 10% of their work force) at the same time that they announced several pricey acquisitions including their purchase of credit company Bill Me Later for $945 million. Stockholders reacted by driving the stock price lower than it has been in 6 years [...]
I did not go to eBay Live this year, obviously, as I was at the My Little Pony convention this weekend. That said, I have been reading the almost realtime updates from Auction Bytes so I think I have enough perspective to talk about it.
Last year’s eBay Live left me as a seller feeling like [...]
On Friday, I opened a unholy can of worms with this statement:
I’m having a lot of trouble getting upset about the loss of community on eBay. That was always my least favorite part about it.
Shortly after making this statement on Twitter, I was both supported and attacked from both sides.
It is really hard to have [...]