eBay sent out a seller update out earlier today and most of it was “Yes, yes. Fine, fine.” Then I got to this part: New seller standard: Buyer Protection cases counted along with low DSRs. You’re on the right track! Opening a case with the eBay or PayPal Buyer Protection program is a clear indication [...]
27Apr10
Buyer Protection cases penalize eBay sellers even if resolved happily or false in the first place
Regular readers know that eBay 3rd Party Provider Auctiva and I have a somewhat sordid history. I was a big fan of their service and used it frequently when they were free and, while I had no problem with them charging for their services (they were really offering almost too much for free) I had [...]
Look, I don’t like it when a buyer backs out. Obviously, it is a huge pain in the neck, especially with auctions where the timing is usually a big factor in price and I may not get that same price on a relist. Buyers that back out are not my friend. But at some point, [...]