Browsing the archives for the Auctiva category

The 3 Rs of getting ready for the upcomming holiday retail season

If you’re like me right now, the holiday retail season is already off and running and your work load just got that much heavier. But no matter how busy things seem now, your work is only going to increase as we get closer to the holidays so take some time out and do these simple [...]

Some tips for antique, vintage & collectible sellers with stores both online and off

My husband and I found a new antique mall this weekend and we were checking it out. Now, most of the time, we go to stores just to say, “Oh, my grandma had one of these!” but the longer I have been in the eBay business, the more these trips turn into “Remember how long [...]

Why your online store needs a return or exchange policy (even if you really don’t want to offer one)

eBay instituted a policy this week that requires all sellers to specify a return policy on every listing. While most stores still leave the decision to have a return policy up to the sellers and don’t require it, no matter where you sell, you should have a return policy.
I used to teach a workshop for [...]

How can Auctiva win back your trust? (Please share your thoughts.)

So I got a note from Stephanie from Auctiva last week and it went to my spam bin which is why I only noticed it today (sorry about that!).
In light of my post about Auctiva’s sudden fee increases, I had written this post and Stephanie wrote to ask the following:
Hi Hillary:
So, we realize [...]