A few weeks ago, I had a buyer leave me feedback that said, “Price was too high but perfect item and shipped quickly!” So they liked the item, they didn’t have an issue with shipping but they thought my price was too high. So far, so good, right? The problem? They won their item at [...]
4Jun10
Dear online seller who lies on your international customs forms & marks your items as “GIFT,”
You and I need to talk. No, I don’t care where you sell, if its Amazon, Bonanzle, eCrater, eBay, whatever, this discussion affects us all. Anyone who sells anything online, no matter what the platform, is a part of this if they ship internationally. Yeah, well, you’d think that, wouldn’t you? It seems like its [...]
11Jan10
Can I return this item? No, I don’t actually want to return it, I just wanted to check if I could
If you are still reluctant about offering a return policy, you may find this anecdotal evidence interesting. I don’t get a large number of requests for returns but of the requests I do get, less than half ever actually go through. The other half happen in one of three different ways. Way 1 Them: I [...]
