You and I need to talk. No, I don’t care where you sell, if its Amazon, Bonanzle, eCrater, eBay, whatever, this discussion affects us all. Anyone who sells anything online, no matter what the platform, is a part of this if they ship internationally. Yeah, well, you’d think that, wouldn’t you? It seems like its [...]
4Jun10
Dear online seller who lies on your international customs forms & marks your items as “GIFT,”
So maybe you took the summer off or maybe sales have just stagnated a bit lately. Either way, you need to get buyers back into your store to buy some of that great merchandise you have in there and start to kick off the holiday sales season. But how do you get buyers through your [...]
23Sep09
Why your online store needs a return or exchange policy (even if you really don’t want to offer one)
eBay instituted a policy this week that requires all sellers to specify a return policy on every listing. While most stores still leave the decision to have a return policy up to the sellers and don’t require it, no matter where you sell, you should have a return policy. I used to teach a workshop [...]
