Ebay wants me to move to Europe: “Your Top-Rated status is at risk in United Kingdom & Ireland.”

I received a strange feedback a few days ago and popped into my eBay seller dashboard, curious if it had come with the gift of a low star rating.

When I went to my seller dashboard, I saw the little yellow caution sign of doom. Oh, no, that guy did leave me a low rating was my first thought but, no, it was something else.

When I clicked through, this is what I got:

The red circle is mine. That’s weird, I thought. I’ve never seen that message before. Especially since all of my ratings were plenty high enough and there was no little warning icon by any of them.

So I clicked the words UK and Ireland and it took me to the same page as when you click the little UK/Ireland flag icon.

So, on this page, it is nothing but happy little green checks all the way down until you get to the bottom where it says Criteria. Check this out (I whited out my numbers above since they are irrelevant.) This is the only part on the entire page that has a caution marking.

Again, red circle is mine.

OK, so if I’m reading this correctly, the requirement for being Top Rated in the UK and Ireland is to have your Country of residence be UK, Ireland, Germany, Austria or Switzerland but since my current performance is United States, I’m in danger of losing it.

Do they want me to move to Europe? This error message makes no sense at all to me.

If what they are saying is that only sellers in those countries are eligible for Top Rated in the UK and Ireland, why the big warning message? It’s not like I can do anything about where I live.

I would appreciate anyone who wants to enlighten me on this point.

Discover more from The Whine Seller

Subscribe to get the latest posts sent to your email.

2 Comments

Aog201010 on September 11, 2010 at 6:46 pm

They don’t want you to moce to Europe, what happened is that you received a low star rating for an item sold to a European buyer so your top rated seller status is at risk in the countries where buyers are giving you low star ratings, on of the reaons is that some buyers are unreasonable and thy don’t understand that international shipping is reliable nor fast so they blame the seller if they get their items later then expected, my top rated status is at risk in US, my average rating is 4.93 stars but 3 buyers left me 1 star rating, thats could take my hard earned rated status, it wasn’t even my fault, I sold some item satating that they would ship via USPS parcel post wich is really slow, whe they sold I did ship same or next day of purchase, I did my part it suck, it is unfare.

Cynicalasallhell on June 10, 2012 at 1:11 am

I don’t agree. eBay is meddling in something that was working just fine, “buyers & seller rating themselves” but they feel compelled to begin rating everyone as well. It’s hard to live up to a double standard, especially when ebay continues to raise the percentage they take from your shipping costs.
It reminds me of when Hitler began to employ the very thing he vowed one should never do during a war in his book meine kampf. Fight on opposing borders at the same time.
Every new CEO thinks they’re a wizard ya know.
~shrug~
Reply