1. Start reading eBay Marketing Makeover for free right here!
  2. Do you really need an eBay store to be a successful seller?
  3. Know your limits
  4. Writing as a marketing tool: Proofread & punch-up ALL your copy from listing text to form emails
  5. Work on encouraging repeat business and word of mouth before you do any other marketing
  6. Analytics & buyer tracking are the key to focusing your selling efforts
  7. There’s someone out there who just loves what you’ve got for sale. Zero in on them!
  8. Know your limits: Sometimes it’s better to hire someone
  9. Work to keep & grow the customers you have now before you look for more
  10. Focus your marketing & selling efforts by setting up visitor tracking & traffic analytics
  11. Identify your ideal customers and tailor your selling to them
  12. Rethink your social & selling persona to increase sales by speaking directly to your ideal customer
  13. Collect your keywords: Exactly what is SEO & how do you take advantage of it?
  14. Optimize the keywords in your eBay listings themselves for more sales & traffic
  15. Guide buyers to your items by using your top eBay keywords on all your sites and social profiles
  16. Prepare a description of your eBay store in varying lengths to give your buyers the best first impression
  17. Give your eBay selling or store a memorable logo and avatar for visual consistency
  18. Use the power of writing voice to speak directly to your ideal customer
  19. Nothing says unprofessional like spelling & grammar mistakes in your eBay store
  20. A quality product is easier to market and sell
  21. Good customer service means more word of mouth, sales and repeat buyers
  22. It’s true! A good return policy is a marketing strategy that courts word of mouth
  23. Shorten & simplify your item listing text for the TL; DR generation of buyers

Write up an official biography for your company

It’s time to properly introduce yourself to your ideal customer.

Here’s what to do:
Chances are you already have some kind of introduction to yourself or your company somewhere on your store already, maybe on your About Me or MyWorld page or in your store header. Even if you do, start fresh with a blank document and write a new one. You can always compare the two versions later and steal the best bits from each, but sometimes it’s good to approach something fresh. Besides, you’ve just done all the legwork into discovering your ideal customer and the voice for your company, so what you write today will automatically be better than what you wrote before.

Try to fill a whole page, putting everything in that you think your ideal customer should know about your company. Next, you’re going to use that as the raw materials to create three different versions of your bio: large–about half a page, medium–a single paragraph, and short–one to two sentences. Once finished, save these three versions of your bio somewhere handy so you can to easily access them as needed.

Why are we doing this?
From social media to press releases, you’re called on again and again to provide a bio or profile for your company. Instead of writing one on the spot every time, now you’ll have three pre-made ones in varying lengths that you can just grab and use wherever you need it. The large one is perfect for longer form pages like your About Me page or Facebook bio, while the medium one is great for press releases or your blog sidebar. The short form is for use on your store’s header, Twitter bio or even as your byline for guest posts or other articles.

Taking the time to write these up now will not only speed up the process every time you sign up for something new or send out a media release, it also ensures that you’re presenting yourself with a quality introduction you’ve thought out instead of just slapping any old text up there. To get extra mileage out of this work, keep a record of what sites you used which version of the bio on. This way, if you later find typos, mistakes or otherwise need to rewrite your biography, it’s a simple matter to update it everywhere with a little copying and pasting.