Tag: returns

Amazon resells damaged returned merchandise because of course they do!

by | Aug 23, 2013 | , , , | 0 |

I recently purchased a large order from Amazon (many of all the same item). It was very poorly packed and every item in the box was completely destroyed except for three items which were damaged but still usable. Now, as they...

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The new eBay return policy changes hurt Trading Assistants the most

by | Apr 13, 2012 | , , , , | 2 |

I stand by the my earlier sentiments, namely that everyone should have a return policy and that the length of time eBay requires you to accept returns for doesn’t actually matter. But I wanted to take a quick moment to...

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eBay: Forces longer return policy time frames, tries to bribe us with extra title characters in the hopes we won’t notice

by | Jul 18, 2011 | , , , | 0 |

Last week, eBay announced their yearly changes. I’m only blogging about them now because I’m a loser. Or I’m really busy. You pick. But let’s take a quick whip through my knee-jerk reaction to some of...

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Can I return this item? No, I don’t actually want to return it, I just wanted to check if I could

by | Jan 11, 2010 | , , | 0 |

If you are still reluctant about offering a return policy, you may find this anecdotal evidence interesting. I don’t get a large number of requests for returns but of the requests I do get, less than half ever actually go...

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Why your online store needs a return or exchange policy (even if you really don’t want to offer one)

by | Sep 23, 2009 | , , | 7 |

eBay instituted a policy this week that requires all sellers to specify a return policy on every listing. While most stores still leave the decision to have a return policy up to the sellers and don’t require it, no matter...

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