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Mail FAIL: That awkward moment when the USPS fills your PO Box with other people’s letters

by T. W. Seller | Mar 16, 2012 | Ranting, Whining and Yelling at the Sky | 2 |

A few weeks ago, I get a phone call from my local post office. My PO Box is overfilled. If I...

eBay seller files buyer claim against another seller. Whole thing feels dirty. Should it?

by T. W. Seller | Jan 21, 2011 | eBay, Etsy and other Marketplace Selling, Ranting, Whining and Yelling at the Sky | 6 |

I purchased an item on eBay for a gift. The listing didn’t say how it was shipping but it was a book coming from the US so I was assuming Media Mail. It was unlikely it would arrive before Christmas (though possible, based...

The “real” reason casual buyers leave eBay for Craigslist…

by T. W. Seller | Jan 17, 2011 | Beyond Amazon eBay and Etsy: Alternative Marketplaces and Ecommerce options, eBay, Etsy and other Marketplace Selling, Ranting, Whining and Yelling at the Sky | 6 |

I wrote this post during the holidays when I was stressed out of my mind.Buyer: This item I bought from you doesn’t work, I want to return it. I wanted one that works.Me: I am sorry to hear there was an issue with this....

Subscribe to my Marketing! The RSS or Email Mailing List conundrum

by T. W. Seller | Jan 10, 2011 | Customer Service & Bettering your Business, Marketing and Promotion, Ranting, Whining and Yelling at the Sky | 0 |

Many years ago, I had two mailing lists: one for my writing and one for my company. Then Web 2.0 took over and the free mailing list service I was using went under and I realized that, since Feedburner gave me the option to let...

European buyer: Make sure you don’t send my package through all that volcanic ash

by T. W. Seller | Apr 20, 2010 | Ranting, Whining and Yelling at the Sky | 0 |

I get an email yesterday from a European buyer. The exchange went largely like this:Buyer: I paid today. But make sure you don’t send my package through all that volcanic ash.Me: Do you want me to wait to ship it out until...

Auctiva Insurance for eBay sales: Is the discount worth the fuss of filing a claim?

by T. W. Seller | Apr 19, 2010 | Beyond Amazon eBay and Etsy: Alternative Marketplaces and Ecommerce options, eBay, Etsy and other Marketplace Selling, Ranting, Whining and Yelling at the Sky, Testing, Try-outs and Reviews | 12 |

Regular readers know that eBay 3rd Party Provider Auctiva and I have a somewhat sordid history. I...

Changes to eBay Bucks reward program: variable earning rate for big retailers?

by T. W. Seller | Mar 22, 2010 | eBay, Etsy and other Marketplace Selling, Ranting, Whining and Yelling at the Sky | 4 |

I am a member of the eBay Bucks reward program and I am a big fan of it as a member and as a...

eBay needs to make it easier for a buyer to back out of a sale before the item is shipped

by T. W. Seller | Mar 16, 2010 | eBay, Etsy and other Marketplace Selling, Ranting, Whining and Yelling at the Sky | 0 |

Look, I don’t like it when a buyer backs out. Obviously, it is a huge pain in the neck, especially with auctions where the timing is usually a big factor in price and I may not get that same price on a relist. Buyers that...

YouHaveIWant: 140 character classified ads for selling on Twitter and Facebook? Jury is still out.

by T. W. Seller | Mar 10, 2010 | Social Networking and Blogging, Testing, Try-outs and Reviews | 10 |

I recently got an email from a staff memeber of YHIW or YouHaveIWant.com, a new classified service. I get a lot of similar emails and sometimes I just plain don’t have time to look at the site and sometimes I think the...

Are eBay buyers becoming feedback & DSR plea blind?

by T. W. Seller | Mar 8, 2010 | eBay, Etsy and other Marketplace Selling, Ranting, Whining and Yelling at the Sky | 5 |

As soon as DSR ratings became important, I made up a package insert that goes out in every single package I send. One side thanks you for your purchase and gives the URL for the store if you want to shop with us again. The...

13 years of selling on eBay & online (a look at my first year selling online back in 1997)

by T. W. Seller | Mar 4, 2010 | Announcements, News, Contests and Giveaways, eBay, Etsy and other Marketplace Selling | 0 |

So while I was gone on vacation, I missed an important little anniversary. I put my very first item up for sale on eBay on March 2nd, 1997 which means that I have been selling online for just over 13 years. Though I’ve...

The eBay DSR feedback damage done by going on vacation

by T. W. Seller | Mar 4, 2010 | Announcements, News, Contests and Giveaways, eBay, Etsy and other Marketplace Selling, Ranting, Whining and Yelling at the Sky | 3 |

So, did you realize I was on vacation for the last week? ;-)Yeah, I scheduled those blog posts to post while I was gone so I was blogged while I wasn’t actually here. That’s how I roll. ;-)My husband and I just...