Heck yeah, green feedback star! (& why it took us 14 years to get it)
We reached our green star today, 5,000 feedback ratings. Our 5,000th feedback was from...
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Tag: positive feedback
eBay changes their DSR feedback policy: Free shipping now equals 5 free stars
(I meant to post this on last Friday and I forgot. Sorry about that! My brain is apparently still...
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On accidental bad eBay feedback, no more warnings, the revision process & honest mistakes
On May 18, 2010, I got the following item of feedback (and blogged about it here):This is one of...
Read MoreAre eBay buyers becoming feedback & DSR plea blind?
As soon as DSR ratings became important, I made up a package insert that goes out in every single package I send. One side thanks you for your purchase and gives the URL for the store if you want to shop with us again. The...
Read MoreCan I return this item? No, I don’t actually want to return it, I just wanted to check if I could
If you are still reluctant about offering a return policy, you may find this anecdotal evidence interesting. I don’t get a large number of requests for returns but of the requests I do get, less than half ever actually go...
Read More5 Tips for Dealing with Bad or Negative Seller Feedback
Just like the popular bumper sticker says, Bad Feedback Happens. Oh, wait. It’s doesn’t say that? Hmm, well, it should. Sometimes bad feedback happens to good sellers. But what should you do if you find yourself...
Read MoreeBay’s Customs Update to the Feedback Removal Policy makes no sense to me
To recap, here is the announcement that came out of eBay HQ yesterday: Update to Feedback Removal Policy – Customs Fees Many of our cross-border sellers have asked for help when they receive a negative/neutral Feedback rating...
Read MoreMy Top 3 eBay Feedback Pet Peeves (both as a buyer and seller)
Even with all the changes, there are still a few things either about the feedback system or that buyers do that drive me nuts! #3. Feedback that reads like this, “We are the #1 seller of DVDs. Visit DVDeBaySeller’s...
Read MoreLeave a negative message in a positive feedback and eBay will suspend you
So a lot of sellers are very upset about this. To recap, eBay sellers can no longer leave negative feedback. So, some are leaving positive feedback and then writing a negative message. Well, this is against eBay’s policies...
Read MoreShould You Report Deadbeat Buyers to eBay? Yes!
With the threat of negative feedback removed, in theory, unpaid item reports should be way up. However, eBay says that is not the case. Ina Steiner has an article on this topic on her blog. In specific, she cites another article...
Read MoreeBay Rage and Realism
I know that I have been very negative lately in my eBay posts. I am angry about a lot of things that they are doing as are a lot of people. But I wanted to take a quick moment to look at the other side of the coin. After all, I...
Read MoreNo eBay Live next year? What is going on over there?
In a surprise move, eBay just announced that there will be no eBay Live next year. I haven’t read anyone else’s speculation on this but I have to admit is that my gut reaction is that this is a little odd. First they...
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With over two decades of experience selling online, The Whine Seller is about sharing the ins and outs of e-commerce, publishing and more… in a snarky way. Keep reading…
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