Because I’m a seller, I keep that point of view with me when I’m a buyer.
When I buy on eBay…
- You pretty much have to be Satan himself to get anything less than 5 DSR feedback stars from me
- I always email the seller if there is an issue before I leave feedback
- If my payment will be less than 24 hours after sale for some reason, I give the seller a heads up (though I usually pay within an hour of auction end)
- I rarely return anything or ask for a refund, even if the item isn’t really what they said it was
In short, I’m a model buyer… with one notable exception.
WOE to anyone who overcharges me on shipping. I am not above putting your packed item on my postal scale and checking the actual postage rates against what I paid. I’m not some buyer who has no clue what it costs to ship something… I KNOW when you’re overcharging me. If the amount you charged me is $2 or more over the actual shipping… we will be having words. The only exception is if the item required some kind of unusual packing. Then I’ll cut you the slack that the extra cost was packaging costs.
What about you? How have your eBay buying habits changed since you started selling on eBay?