Heck yeah, green feedback star! (& why it took us 14 years to get it)
We reached our green star today, 5,000 feedback ratings. Our 5,000th feedback was from...
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Tag: negative
Professionalism is key when dealing with negative feedback or reviews
We’ve all been there. We get a really nasty review of our store, our blog, our book. Maybe a...
Read More3 Reasons every eBay seller should be automatically leaving positive feedback when payment clears
When eBay took away the ability for sellers to leave anything other than positive feedback, a lot of sellers decided they were done with feedback entirely. Some sellers don’t leave feedback at all while others only leave...
Read MoreeBay seller files buyer claim against another seller. Whole thing feels dirty. Should it?
I purchased an item on eBay for a gift. The listing didn’t say how it was shipping but it was a book coming from the US so I was assuming Media Mail. It was unlikely it would arrive before Christmas (though possible, based...
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eBay changes their DSR feedback policy: Free shipping now equals 5 free stars
(I meant to post this on last Friday and I forgot. Sorry about that! My brain is apparently still...
Read MoreFrom the archives: Fighting in our feedback
I’m cleaning up an old blog of mine and I came across this post from Feb 13th, 2006. Most of it is no longer relevant since sellers can no longer leave negative feedback but I know readers like when I get really angry and...
Read MoreYou still like eBay? Wash your mouth out and I hope you die!
So I am a guest blogger today over at TameBay with my post Where to sell online where I do a review of just about every site that I have ever sold on. (Well, the ones that didn’t go out of business, anyway. ;-)) I wanted...
Read More5 Tips for Dealing with Bad or Negative Seller Feedback
Just like the popular bumper sticker says, Bad Feedback Happens. Oh, wait. It’s doesn’t say that? Hmm, well, it should. Sometimes bad feedback happens to good sellers. But what should you do if you find yourself...
Read MoreBonanzle forum censorship ticking off sellers and members?
So the big disclaimer on this post is that I have never set foot into the Bonanzle forums myself expect once to find out why my site was being spammed but that is a story for another time.* *In fact, the long sordid history of...
Read MoreOn bad sellers, bad feedback and eBay DSRs
I wrote this post a few days ago about a seller who was taking a very long time to ship my item and how I felt bad giving her bad feedback because we had been talking socially. (On a side note, that seller still has not...
Read MoreAuctiva’s (and Hillary’s) tips for better shipping and packaging
I’m not sure if this is really, out of the goodness of their hearts or if the Auctiva insurance department was getting sick of claims on poorly packaged items, but Auctiva posted some tips on their site for better...
Read MoreeBay’s Customs Update to the Feedback Removal Policy makes no sense to me
To recap, here is the announcement that came out of eBay HQ yesterday: Update to Feedback Removal Policy – Customs Fees Many of our cross-border sellers have asked for help when they receive a negative/neutral Feedback rating...
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With over two decades of experience selling online, The Whine Seller is about sharing the ins and outs of e-commerce, publishing and more… in a snarky way. Keep reading…
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